CANCELLATION AND REFUND POLICY

Effective Date: 1 May 2025

Last Updated: 19 May 2025

At Practyc, we are committed to delivering high-quality digital products such as PDFs, business use cases, datasets, and capstone projects. Since all our offerings are intangible, downloadable, and non-returnable, we maintain a transparent and fair refund and cancellation policy as outlined below.

1. Refund Policy


a. General Refund Terms

As a rule, all purchases made on our platform are non-refundable due to the digital nature of the product. Once the content has been downloaded or accessed, we are unable to process any refund.


b. Eligible Refund Scenarios

Refunds may be granted only under the following exceptional circumstances:

  • The product was not delivered or there was a technical issue that prevented access (e.g., broken download link).
  • The file is corrupted or unreadable, and a corrected version cannot be provided within 48 hours.
  • The product description was grossly misleading or the file does not match the preview or sample.

If you are eligible for refund as per the aforesaid refund policies, then you will receive refund in your account within 24–48 hours.


c. How to Request a Refund

To request a refund, please email contact@practyc.com with:

  • Order ID
  • Reason for refund
  • Screenshot or evidence

2. Cancellation Policy


a. Instant Access Products

All products sold on our platform are made available immediately after purchase. Therefore, cancellations are not possible once the transaction is completed.

3. Exchange Policy

We currently do not offer exchanges for digital products. However, if you receive the wrong product due to a technical or system error, we will ensure it is corrected at no additional cost.

4. Support & Contact

If you encounter any issues with your purchase, our team is here to help.

  • Support Email: contact@practyc.com
  • Address:363, Sector A, Mahalaxmi Nagar Main Road, Indore, Madhya Pradesh – 452010
  • Response Time: Within 24–48 business hours

Disclaimer

We reserve the right to approve or deny refund requests at our sole discretion and to update this policy at any time without prior notice. All changes will be posted on this page.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, and accounting obligations
  • Resolve disputes or enforce agreements

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your data: Access your data
  • Correct inaccuracies: Correct inaccuracies
  • Request deletion: Request deletion
  • Withdraw consent at any time: Withdraw consent at any time
  • Object to processing: Object to processing
  • Download your data (data portability): Download your data (data portability)

To exercise your rights, contact us at contact@practyc.com.

8. Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy periodically. We encourage users to review this page regularly. If major changes are made, we’ll notify you via email or a notice on the Site.

10. Contact Us